Terms of Service

These terms are the agreement between TableTap ("we", "us"), run by Basant Joshi in Kathmandu, Nepal, and the restaurant or business that creates a TableTap account ("you"). By creating an account or using TableTap, you agree to these terms.

1. What TableTap is

TableTap is online software for restaurants: QR menus and ordering, a POS, a kitchen screen, billing and reports, and the other features listed on our website. We provide it "as a service": you use it in a web browser and we run the servers.

2. Your account

• The person who registers becomes the owner of the restaurant account and is responsible for everyone they add as staff.
• Keep passwords private. Give each staff member their own login.
• The information you give us (restaurant name, phone, PAN and so on) must be correct.

3. Free trial, plans and payment

• New accounts get a free trial (currently 14 days) with every feature.
• After the trial, you choose a monthly or yearly plan on the Plan & billing page. Prices are in Nepali rupees and shown before you pay.
• You pay by eSewa or bank transfer using the details on your invoice. Your plan starts when we confirm the payment.
• If a plan is not renewed, the account gets a few grace days and is then locked until you pay. Your data is kept (see section 7).
• Payments for a period that has already started are not refunded, unless the law requires it or we agree in writing.
• We may change prices for future periods. We will tell you at least 30 days before a change affects you.

4. Your responsibilities

• Tax and invoices: TableTap calculates VAT and service charge with the rates you enter. You are responsible for choosing the correct rates and for your own tax filings. Check with your tax advisor.
• Your customers: you decide which guest details you collect (names, phone numbers, addresses) and must have a good reason to use them.
• Fair use: do not use TableTap for anything illegal, to send spam or fake messages, or to try to reach another restaurant's data or break the system.

5. Online payments and SMS

If you connect your own eSewa or Khalti merchant account, payments go directly to that account. Those companies' own terms apply, and TableTap is not a party to those payments. SMS messages are sent through an SMS provider and have daily limits.

6. Availability and changes

We work to keep TableTap running all the time, but we cannot promise it will never be interrupted (for example during updates or problems at our hosting provider). We may improve, change or remove features. If a change removes something important you pay for, we will tell you in advance.

7. Your data

• Your menus, orders, bills and reports belong to you. We use them only to run TableTap for you.
• You can download your sales data as CSV from Reports at any time.
• If you stop using TableTap, ask us and we will delete your restaurant's data, except records we must keep by law.
• How we handle personal information is explained in our Privacy Policy.

8. Suspending or closing an account

You can stop using TableTap at any time. We may suspend an account that breaks these terms, does not pay, or puts other users at risk. Where possible we will warn you first and give you a chance to fix the problem.

9. Limits of our responsibility

TableTap is provided as it is. As far as the law allows, we are not responsible for indirect losses such as lost profit or lost business. Our total responsibility for any claim is limited to the amount you paid us in the 3 months before the problem happened.

10. Law and contact

These terms are governed by the laws of Nepal. If we update them, we will show the new date at the top of this page and tell account owners about important changes.

Contact: 9765440828