Privacy Policy

This policy explains what personal information TableTap collects, why, and how it is protected. TableTap is run by Basant Joshi in Kathmandu, Nepal. We follow Nepal's Individual Privacy Act, 2075 (2018).

1. Two kinds of information

• Restaurant owners and staff: we collect names, emails, phone numbers, passwords (stored only in scrambled form, never readable) and your restaurant's business details such as name, address and PAN.
• Guests of a restaurant: when a guest orders, books a table or leaves a review, the restaurant may collect their name, phone number and delivery address. The restaurant decides this and is responsible for it. TableTap only stores and processes it for the restaurant.

2. What we use it for

• To run TableTap: log in, take orders, print bills, show reports.
• To send messages you switch on, such as booking confirmations by SMS or password reset emails.
• To send your TableTap invoices and important service notices.
• To keep TableTap safe: for example, recording who changed a bill and blocking repeated wrong passwords.

We do not sell personal information, and we do not use guests' details for our own advertising.

3. Who else handles it

• Hosting: TableTap's servers and database are run by our hosting provider (currently alwaysdata, in Europe).
• SMS and email: messages go through an SMS provider and an email provider.
• Payments: if a guest pays online, eSewa or Khalti handle the payment. We only receive the result, never card or wallet passwords.
• We may share information if the law requires it.

4. How it is protected

• Every page uses HTTPS (encrypted connection).
• Each restaurant can only see its own data. Staff only see what their role allows.
• Passwords are stored scrambled (hashed). Payment keys are stored encrypted.
• Bills, payments and refunds are kept as a permanent record and cannot be secretly changed.

5. How long we keep it

We keep restaurant data while the account is used. If a restaurant asks us to delete its account, we delete its data, except financial records that must be kept by law. Server logs are kept for a short time to find problems.

6. Your choices

• Owners and staff: you can ask us to see, correct or delete your personal information.
• Guests: please contact the restaurant first, since it controls your information. You can also contact us and we will pass your request on.

7. Cookies

TableTap uses only the cookies needed to keep you logged in and to protect forms. We do not use advertising or tracking cookies.

8. Changes and contact

If we change this policy, the date at the top changes, and we tell account owners about important changes.

Contact: 9765440828